Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
About Schupan Tech
Schupan Electronic Recycling specializes in electronics recycling and resale for commercial and consumer devices. We responsibly collect e-waste, destroy customer data, refurbish, and resell a variety of electronics- including used laptops, desktops, and other computer peripherals. We prioritize helping businesses and individuals reduce electronic waste while saving money. Whether you're searching for cheap refurbished tech or to safely dispose of outdated devices, we're here for you. Help us in creating a cleaner, more sustainable future!
Refurbished Tech FAQs
What does "refurbished" mean?
"Refurbished" devices are items that are previously owned, but have gone through rigorous inspection, testing, repair (if needed!), and restoration. Our process has our testing team start by opening up and cleaning out each device. Once cleaned, we test any and all key functions to verify functionality. Any repairs that need to be done are made and verified before the device is brought into our store to be sold.
Why buy refurbished tech?
To answer a question with a question: Why help the planet and your wallet? By giving refurbished electronics a second life, you're contributing to the conservation of resources while reducing electronic waste. Shopping refurbished with Schupan doesn't mean lower quality- it means smarter value. This is a great way to shop trusted brands at a fraction of their original cost.
Are refurbished devices reliable?
Of course, otherwise we wouldn't be selling them! Each product is thoroughly tested and backed by our warranty so that you can shop with confidence that your tech is dependable.
What condition are the devices in? Do they have cosmetic imperfections?
That really depends on the device! These devices are used, so expect some basic wear and tear - maybe a scuff, scratch, or bump in the corner. These cosmetic imperfections do not affect performance and are communicated to the best of our ability. If you have any questions about a specific item, don't hesitate to contact us!
How are cosmetic imperfections conveyed?
Schupan Tech uses a cosmetic grading scale that is communicated on product listings. Cosmetically damaged devices retain full functionality:
C2 - Used Poor: Signs of heavy, inensive damage- this could mean dents, cracks, and external pieces missing from the device. Usually multiple factors that contribute.
C3 - Used Fair: Signs of major wear - this could mean a crack along the case, a 1"+ size scratch on the lid, or scuffed/scratched paint.
C4 - Used Good: Signs of standard wear - minor scuffs, bumps, but nothing significant worth noting.
C5 - Used Very Good: Basically new - no signs of previous wear.
What accessories do these devices come with?
Our tech comes with everything you'd need for normal use! Laptops, desktops, and anything else that would need it comes with a power adapter, and our monitors come with power and video cables to get you set up!
What sort of software comes with these devices?
All previous user data has been wiped to protect our customers, so most of these will not have any software installed. Windows 11 Pro can be added to checkout for devices like this, while others may already have a copy of Windows; These will be clearly labeled in the product description.
How do you ensure data is wiped from previous owners?
As part of our ITAD services, we wipe data in accordance with NIST 800-88 and protect confidential student records in accordance with US Government guidelines & FERPA (Family Educational Rights & Privacy Act). This is step one of our refurbishing process for any data containing device
What is the typical lifespan of a refurbished device?
Most devices typically last at least 3-5 years, though that can change based on usage, the environment the device is in, and the type of device itself. We do everything we can to ensure reliable performance for the remainder of these devices' lives.
Warranty & Returns FAQs
What is your warranty policy?
All items sold by Schupan Tech include a 60-day warranty convering defects in functionality as tested and desribed at the time of sale. If your device fails within the warranty period due to a covered defect, Schupan Tech will repair, replace, or refund according to your wishes.
What is your return policy?
All devices are eligible to return within 60 days unless subject to damage from owner. Returns are accepted within 60 days from the date of delivery, unless damage is attributed to the owner. After 60 days, the device is no longer eligible for return.
How to initiate a return?
Contact us at tech@schupan.com, or via or "contact us" form, to request a return. Once approved, we'll email you a prepaid shipping label at no cost to you.
Return Conditions:
To qualify for a full refund, items must:
- Be the same device that was originally shipped (verified by serial number)
- Show no new damage beyond what was noted at the time of sale
- Include all components and accessories that were included in the original shipment
Refund Process
Once we recieve your return, our team will inspect the device and verify it against your original order. Refunds are issued to your original payment method within 3 business days of inspection completion. You will recieve an email confirmation once your refund has been processed
Non-returnable items
- Items damaged due to misuse, drops, liquid damage, or unathorized repair
- Items returned after the 60-day window.
How do I initiate a warranty claim or return?
You can either contact us or drop by our tech store for help!
Shipping & Payment FAQs
What are your shipping options and costs?
We are able to ship via Fedex and USPS currently, further shipping options are detailed in checkout
Do you ship internationally?
At this time we only ship within the US.
What payment methods do you accept?
All major card providers and Paypal are accepted
Do you offer financing options?
We currently are unable to accept financing options
Product -Specific FAQs
Laptops
- What are the battery health expectations for refurbished laptops? At least 80% of original capacity
- Are the chargers included? Unless laptop does not come with battery
- What operating system will be installed? Windows 11 is avaliable for purchased through Schupan Tech via the Microsoft Authorized Refurbisher program
Monitors
- Will there be any dead pixels? No defects/dead pixels.
- Are all necessary cables (HDMI, DisplayPort, power) included? All necessary power & video cables will be provided.
SSDs
- What is the health/wear level of the SSD? All HDDs/SSDs listed in our store have been health-tested via WipeOS and determined to be 90% healthy or above.
Desktops
- Are all necessary peripherals (keyboard, mouse, monitor) included or sold separately? Sold separately.
- What are the expansion options (RAM, storage)? Additional expansion options can be purchased separately.